The user is in possession of a device that has been associated with their NHS login. They must enter this security code to log in. A One Time Password (OTP) will be sent by text message to the phone number registered to the user’s NHS login. The user is asked to provide their email address and a password. We currently support 3 types of authentication. This combination of required authentication and verification is known as vectors of trust. You must decide what combination is needed to allow access to your website or app. You need to request the level of verification and authentication required for your service. It is not customisable, and must have the same visibility as any other login mechanism if present. The button must adhere to our button guidelines. It must always be visible and up front, and is available in a variety of different formats. It is essential to understand how the NHS login button fits within your service. However, users must be over 11 years of age to pass the highest level of verification and gain access to their personal or health information. NHS login does not apply age restriction to services that require low or medium level verification. This will be a consideration based on your product’s risk assessment. You must set any controls in regard to age restriction. Sponsored services are only eligible for NHS login if they are start-up projects without an established customer base or a Local Authority commissioned supplier. be commissioned, contracted, or sponsored by an NHS organisation.To be eligible for NHS login, your service must serve users that are registered at a GP practice in England or receiving NHS services in England.
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